Uber Deploys ChatGPT Work to 30,000 Employees, Boosting Team Productivity

Uber has announced that it will make OpenAI’s ChatGPT Work available to all of its employees, a move that will extend the tool’s reach to more than 30,000 staff members.

The new rollout is designed to help teams quickly gather information, sift through large data sets, draft presentations, and automate repetitive or complex tasks. ChatGPT Work’s collaborative features allow multiple users to co‑edit documents and share insights in real time.

For Uber, the initiative is expected to cut the time spent on routine research and reporting, freeing up teams to focus on higher‑value projects. It also signals a broader push toward embedding generative AI into everyday business workflows.

The rollout will begin in phases, with training resources and support channels set up to help employees adopt the platform safely and efficiently. Uber will monitor usage and gather feedback to refine the experience.

Looking ahead, Uber plans to explore deeper integration with its internal tools and data sources, aiming to create a more seamless AI‑augmented work environment across the company.